لینک دانلود و خرید پایین توضیحات فرمت فایل word و قابل ویرایش و پرینت تعداد صفحات: 30 Change management There is considerable overlap and confusion between change management, change control and configuration management. The definition below does not yet integrate these. Change management is an important process, because it can deliver vast benefits (by improving the system and thereby satisfying customer needs), but also enormous problems (by ruining the system and/or mixing up t ...